Employee Welfare Management
'Welfare’ term refers to the totality of certain facilities and comforts given in addition to wages, salary, and incentives.
Here, providing facilities and comfort to employees of an organization. So they will be able to lead a better level of living.
Importance of Employee Welfare
- Increase employee job satisfaction – when organizations provide welfare facilities for their workers, they will be satisfied. Their job satisfaction will increase.
- Employee loyalty- because of the job satisfaction workers become loyal to the organization.
- Reduce employee absenteeism and turnover – when employees are loyal to the organization, they are not leaving their organization.
- Employee productivity increase – Satisfied employees give their maximum outcomes to the organization without leaving. Due to job satisfaction, lower turnover, and absenteeism rates shows. Productivity will increase.
Welfare Services
We can categorize welfare services into two categories.
- Individual or personal services in connection with sickness, domestic problems, employment problems, elderly and retired employees.
- Group services such as sports and social activities, clubs for retired employees and benevolent organizations.
Personal Services
These services aim to help individuals to help themselves. Those services should be provided when a need is established, and a welfare need exists when it is clear that help is required. In the organizational setting, an essential element in personal services is confidentiality.
- Sickness
Here, provide help and advice to employees absent from work for a long period due to illness. Because of that organization helps to speed the return of the employee to work.
In addition as a medical service, they reimburse employees medical claims, provide medical insurance keys, Hold clinics ( monthly or annually), establish a medical center with a doctor and a pharmacy in the work promises, etc.
- Bereavement
This is a situation when many people need all the help and advice they can get. Also, this often extended to help with funeral arrangements and dealing with probate matters.
- Domestic Problems
Those are the least likely areas for employee welfare services. A counseling service could be provided by company staff or through an employee assistance program.
- Employment Problem
Employee problems should normally be solved by discussing with individuals, their managers, and team leaders, or through the company’s grievance handling procedure. If the employees want to talk to a third party, such counseling talks as a means of relieving feelings and helping people to work through their problems for themselves can do a lot of good. But at the same time, they should protect the confidentiality of the discussion and they should not cut across line management authority.
- Elderly and Retired Employees
Some organizations have made special provisions for elderly employees by setting aside jobs or work areas for them. Retired employees, normally those with long service periods deserve the continuing interest of their former employer. Sick visiting can be carried out continuously.
Group Welfare Services
These services mainly consist of restaurants, sports, social clubs, and nursery facilities.
Company restaurant facilities are desirable in any reasonably sized establishment.
For sports and social clubs, the company should provide reasonable support. Those social clubs are run by paternalistic companies. An investment in special facilities should be made only if there is a real likelihood of their being used regularly by a large proportion of employees.
Childcare or nursery facilities have real value as a means of attracting and retaining parents who would not otherwise be able to work full-time or part-time basis.
Welfare Officer
personnel management specialist who specializes in the management of employee welfare. They act as mediators and advisors. Also, required to act as a maintenance engineer on the human side.
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